Interviews

During the user interviews, I asked the users to describe their journeys through maps, layouts of existing buses and questionnaires.

Depending on their answers; I did some specifications such as:

Younger:
Sit at the back together and talk to each other.

Disabled:
Front seats are dedicated for disabled, but they don’t want to sit there.
They prefer the middle of the bus, near to the door.
But then can’t get control of kneeling function of the bus.

Elderly:
Use the middle of the bus, the seats close to the door or the foldable ones all the time.
It is easier to get up from them. It’s higher than the others.
The other seats are hard for the elderly and with walking sticks to turn around and sit on them.
They want to be close to the door, because it takes a lot of time getting off the bus.
Otherwise the door closes before they get off.




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